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A firm, Medismart Ltd., has launched a telemedicine platform to enhance healthcare delivery in Nigeria.

It said the platform was necessitated by effect of COVID-19 pandemic on healthcare in Nigeria, which exposed the needs to leverage technology in delivering services.

Medismart Ltd co-founder, Obinna Osuji, said the firm reviewed all the gaps/challenges and decided to come up with a solution that made it easy for any healthcare provider to start offering telemedicine solutions without having to worry about technology.

He said the firm developed a plug-and-play technology, simplifying the process of integrating into existing systems of healthcare providers.

On how the innovation works, he said: “Our telemedicine solution is essentially designed with flexibility in mind. A healthcare provider reaches out to us in need of a telemedicine solution.

” We simply find out from them if they have an existing EMR software which they would like to plug the telemedicine solution into. If they have an existing EMR software we may charge a token to integrate our platform with this software and this immediately makes synergy possible between the two applications. The list of the doctors and their calendars are made available to the telemedicine platform via this integration thereby making it an extension of their existing platform. Our aim is to achieve the simplest possible workflow for healthcare providers so that the handshake is natural.”

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He explained that to fit into the schedule of doctors, the platform makes it possible to schedule appointments just like regular hospital visits.

“A patient gets a notification once the appointment is booked and the doctor also gets a notification and has his/her calendar blocked for the scheduled time. Once it is a few minutes to the appointment time, an email goes out to both the doctor and the patients reminding them of the upcoming appointments and also puts a link to join in the body of the email. At the appointment start time, the patient and the doctor can click on the link to join the session.

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“If the healthcare provider does not have an existing EMR solution then we are able to handle all of the set up for them. This starts with uploading the calendar of their doctors, thereby making scheduling possible and appointments can be booked by patients to see the doctors via our telemedicine platform.

“During the session, doctors can take notes, capture diagnosis, make prescriptions, view past history of medical records, order for tests and upload test results. Since our platform has voice, video and chat capabilities, it enhances the overall experience for the patients,” Osuji said.


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